CopyMinder Knowledge Base

Browse By Category:
Look Up Error Number:

Glossary   |   Contact Us

Error 1968

Views: 8038
Rating: -4
Rate It:

If an error 1968 occurs in a 64 bit protected program, please ensure that the accompanying <program name>.cm file is present in the directory with the protected program

In October 2019 Symantec made changes to it's Endpoint protection product which can cause false detections of SONAR.Heuristic.159 during protection checks in 64 bit applications. The file generating the false positive is <programname>.cm64.exe and since this is unique to each protected application may need to be submitted as a false positive by each software developer. We will assist developers with this process or undertake it on their behalf, upon request.

More Help

If this article did not help you to solve your problem, please use the menu at the top of the page to browse or search more articles, or to contact our support team.

Others in this Category
articleVerifying registration email addresses
articleWhat is a suspect installation?
articleRunning an installation on a laptop with occasional internet access
articleCan a single Product Key be used for multiple installations?
articleWhat is the IP address of the CopyMinder server?

© 2024 Microcosm Ltd.

Valid XHTML 1.0 Valid CSS 2.0