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Error 515

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Description:  Computer hardware information changed


Solution: We have found that one possible cause of this is that a removeable network adapter (e.g USB wifi, PCMCIA / PC-card or tethered mobile phone) that was present when the software was installed has now been removed.

To avoid this error in future, activation should be done with any removeable network devices removed from the computer.  Other USB devices should not cause this error.  Also, please ensure that at least version 52 of the .cm file is in use.

If this is does not solve the problem, please contact Microcosm providing the .cm.log file for the affected installation.


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